Faulu MFB - Senior Relationship Officer SME

Description

Faulu Microfinance Bank Ltd is hiring a Faulu MFB - Senior Relationship Officer SME based in Nairobi, Kenya. Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Working closely with the Business Growth & Development Manage, the Senior Relationship Officer SME will ensure implementation of sales & business growth strategies and at the same time ensure quality of the MSME book. The holder will identify business growth opportunities, acquire clients in area of jurisdiction, provide support first through Faulu Business Account opening, manage daily utilization towards future lending and build a sizeable… Main responsibilities: • Achievement of quality portfolio to meet targets <3 % for above 30 days and nil for below 30 days. • Timely loan recovery and follow-ups to minimize delinquencies and improve portfolio health. • Client acquisition, increase rate of MSME loan uptake and relationship management. • Increase revenues through cross selling of other bank products e.g. sale of cheque books, mobile banking enrolment. • Active Deposit Mobilization to meet set targets. • Proactively market and generate business, focusing on deposit mobilization, loan disbursement, and overall revenue growth. • Undertake regular calls and visits to customers to ensure effective relationship management and customer satisfaction.