Description
International Rescue Committee is hiring a P&C Design and Change Management Specialist based in Nairobi, IHUB, Kenya. The P&C Design and Change Management Specialist ensures that P&C transformation initiatives — Workday enhancements, process redesigns, and digital rollouts — are genuinely adopted across IRC's global workforce, not just technically delivered. This role owns the people-readiness side of transformation: understanding who's affected, how ready they are, what could go wrong, and how to address it before it does. Working closely with the Training & Learning Delivery Specialist, Business Analysts, and P&C Partners, this role designs the change management approach for every initiative and embeds it from day one — from stakeholder impact assessments through go-live readiness and post-launch adoption tracking. The findings from this role directly feed the training design work led by the Training & Learning Delivery Specialist, ensuring training is built on a… Main responsibilities: • Change Management • Design and execute structured change management plans and approaches for assigned P&C transformation initiatives, applying recognized methodologies such as ADKAR or Prosci, using templates and planning tools needed to… • Design and conduct stakeholder impact assessments at the start of every initiative, using a repeatable approach that captures affected populations, scale of change, adoption risks, and readiness gaps • Develop stakeholder engagement plans for each initiative, determining the right messages, channels, and timing for each audience • Build and execute communication plans for transformation initiatives, drafting audience-appropriate content in coordination with the Transformation & Digital Delivery Manager and relevant P&C teams • Identify and proactively manage change resistance, developing approaches to address blockers and escalating significant risks with clear recommendations • Establish change readiness checkpoints ahead of go-live, using tools and criteria to assess whether affected teams are prepared before launch
Requirements
Partner closely with the Training & Learning Delivery Specialist to ensure stakeholder impact assessments and readiness findings directly inform training design and sequencing Document change approaches, decisions, and lessons learned, contributing to the team's shared knowledge base Conduct post-implementation reviews on change effectiveness for every major initiative Stay current on change management best practices and organizational readiness approaches 3–5 years of experience in change management or P&C/HR transformation roles Demonstrated experience executing structured change management on P&C technology or business transformation projects Experience using or adapting change management tools, templates, or frameworks Solid working knowledge of Workday from an end-user or project delivery perspective is a strong advantage Change management certification (Prosci, CCMP, or equivalent) is an advantage Solid working knowledge of change management methodologies (ADKAR, Prosci, or equivalent), applied practically
How to apply
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