Description
Zipline is hiring a Launch Lead, Rwanda based in Kigali, Rwanda. Main responsibilities: • Own the successful launch of Zipline's first Precision Delivery network in Africa, leading the effort from early readiness planning through launch and stabilization. • Build and manage the integrated launch roadmap across infrastructure, operations, staffing, training, partner readiness, customer support, community and regulatory engagement, commercial activation, and network scale-up… • Establish and run the launch operating system, including launch readiness reviews, risk management, dependency tracking, decision logs, executive reporting, launch criteria, and go/no-go mechanisms. You hold the launch… • Own the dependency list against the Precision Delivery platform roadmap with Engineering: freeze a minimum credible launch scope, date every dependency, and escalate early when one slips. • Get partners live from day one and orders ramping in the first 90 days, owning a shared demand target with Commercial, Partnerships, and Service Integration. • Make sure launch-critical teams are hired, trained, and certified with Operations and Academy, and keep approvals and permits on track with the Country Director, Legal, and Regulatory. • Translate and adapt the Precision Delivery launch model to the realities of operating in Rwanda and across Africa while maintaining Zipline's global standards.
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere.
Requirements
Zipline is bringing its next-generation Precision Delivery system to Africa for the first time, starting in Kigali. This is our first Precision Delivery (P2) network anywhere outside the United States, and the first of… We are seeking a Launch Lead to lead the launch of the Kigali network and establish the operating model for future Precision Delivery expansion across Africa. This is a senior, highly cross-functional role responsible… Success will require adapting learnings from the US experience to local realities – from staffing and training to partner onboarding, regulatory requirements, customer readiness, and network support. You will spend… This role is based in Kigali. After Kigali, you will lead the next Precision Delivery sites in Rwanda and take the playbook to the next markets in Africa 8+ years of experience leading complex operational programs, launches, deployments, infrastructure rollouts, or marketplace/physical network scaling. Proven track record of owning complex launches or programs where success depended on aligning multiple teams, resolving ambiguity, and driving outcomes, including at least one launch with a hardware or… Exceptional program management and organizational skills, with the ability to manage many moving pieces simultaneously without losing focus on critical priorities. Strong operational judgment and the ability to distinguish between a plan that appears complete and a system that is actually ready to operate. You have called a launch not ready and held the line. Product and demand instincts: you care whether customers and partners use the service, not only whether it launched. Strong stakeholder management and executive communication skills, with the ability to create alignment and drive decisions across teams with competing priorities.
How to apply
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