Head of Engineering, Field Verification

Description

Moniepoint is hiring a Head of Engineering, Field Verification based in Remote, Kenya. Field Verification is how Moniepoint knows that the people and businesses on our platform are real. Every Moniepoint customer, retail and business, requires a completed field verification as part of KYC. The platform coordinates physical, in-person checks — verifying individuals, business owners, business addresses and loan guarantors — and it serves nearly every part of the company: onboarding, loans, compliance and the fraud team. The system works today. A back office gives each business unit visibility and control over its own verification requests. A mobile-friendly web app puts the work in the hands of Field Verification Officers and the cluster leads who manage them across local government areas. An API layer lets other business units push verification requests in and receive results back by webhook, and an assignment algorithm routes each request to an officer close… Main responsibilities: • Owning the technical strategy, architecture and roadmap for the Field Verification platform end to end, and setting direction for a domain that has been running without dedicated engineering leadership. • Moving the platform from keep-the-lights-on operation to deliberate, prioritised development. • Leading and growing the existing cross-functional team, and building the organisation out as scope expands. • Building the operational efficiency layer — trip and route optimisation, task allocation and capacity management for field officers. • Owning the platform's client-facing surface: the APIs and webhooks that other business units integrate with, and the back office those units rely on. • Delivering a native mobile experience for field officers. • Ensuring verification data is structured, auditable and fit for compliance scrutiny.