Senior Content Designer

Description

Moniepoint is hiring a Senior Content Designer based in Nairobi, Kenya. As a Senior Content Designer, you take ownership of the quality and strategic direction of content across your squad or product area. You bring expert content design judgment, deep user insight, and a collaborative mindset to shape product experiences that are clear, inclusive, and emotionally engaging. You support junior content designers, influence cross-team content strategy, and play a vital role in driving alignment across product, design… Main responsibilities: • You are responsible for end-to-end content design strategy and execution on a project, from discovery through delivery, launch, and ongoing iteration. • Partnering closely with product managers, product designers, and engineers to embed content strategy in product discovery and delivery, shaping scope, trade-offs, and sequencing. • Define for exceptional, accessible, and inclusive content that builds trust, clarity, and meaningful user engagement. • Comfortable wireframing and prototyping and delivering your work in Figma, with clear rationale, adhering to a design systems and content design principles. • Define content design strategy that aligns with business objectives and technical feasibility, ensuring content is not just clear but emotionally intelligent and on brand. • Craft high-quality content for complex product flows, interface text, microcopy, error messaging, help content, and documentation, setting the bar for tone, clarity, and consistency. • Take a strong role in qualitative and quantitative research methods (user interviews, usability tests, A/B experiments, content audits, analytics) using insight as a core design input.