Financial Aid Manager

Description

ALU is hiring a Financial Aid Manager based in Kigali, Rwanda (or Mauritius). The Financial Aid Manager oversees ALU's financial aid operations, ensuring that students receive accurate, timely, and equitable support in funding their education. This role is central to student access, affordability, and enrolment success, working closely with Admissions, the Registrar, and Finance to administer scholarships, grants, bursaries, and loan programmes. Reporting to the VP of Enrolment, this role owns the end-to-end aid function. Main responsibilities: • Manage the day-to-day administration of all financial aid programmes, including merit scholarships, need-based grants, bursaries, and government-backed loan schemes. • Develop and maintain financial aid policies and procedures in compliance with institutional, regulatory, and government requirements. • Oversee the accurate and timely packaging and awarding of financial aid to prospective and current students across all levels of study. • Lead, supervise, and develop the financial aid team, ensuring high standards of student service and operational efficiency. • Serve as the primary point of contact for students and families seeking guidance on financial aid options, eligibility, and application processes. • Collaborate with Admissions and enrolment teams to use financial aid as a strategic tool for recruitment, yield, and retention. • Administer the financial aid budget, including monitoring expenditure, forecasting aid liabilities