Manager Operations Uganda
Glovo
Description
Glovo, part of the Delivery Hero Group, is hiring a Manager Operations for Uganda, based in Kampala according to the posting's share text. The role owns operational performance in the market: analysing performance data, improving delivery times and courier supply balance, standardising scalable operating models, and hiring, managing and developing an operations team. The manager works with the General Managers and the Head of Supply Africa, takes part in global rollouts of new tools and products, and builds relationships with courier communities and third-party fleet partners. The posting's job reference ID is JR0087475.
Requirements
3-5 years in high-paced operations, consulting, logistics, marketplace ops or similar Managerial experience leading and developing high-performing teams Bachelor's or Master's in Engineering, Economics, Business or a related field; an MBA or equivalent is a strong plus Strong analytical and data-driven decision-making; SQL or advanced Excel a plus Experience creating and tracking KPIs and understanding marketplace or delivery business models Negotiation skills with external partners, from large organisations to courier communities English at B2+ level, written and verbal Hands-on, proactive and resilient, with empathy and people-centred leadership
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